Finding unexpected water in your basement can trigger instant panic. It’s a moment we hope no property owner has to face. As restoration experts, our team at Century Restoration & Construction knows that the first few actions you take are the most critical for safety and for minimizing long-term damage. Don’t panic; we’re here to guide you. Follow these immediate steps.
Step 1: Prioritize Safety Above All Else
Before you do anything else, consider the electrical risk. If there is standing water, do not enter the area until you are certain the power is off. If you can safely access your home’s main breaker box without walking through water, shut off the electricity to the basement. If you are unsure, do not risk it.
Step 2: Stop the Water Source (If Safe)
If you can clearly and safely identify the source of the water—like a burst pipe or a failed water heater—shut off the water supply leading to it. For major leaks, you may need to close your home’s main water valve. This step can prevent thousands of gallons of additional water from flooding the space.
Step 3: Call for Professional Help
This is not a DIY job. Proper water extraction and drying requires commercial-grade equipment to prevent structural damage and mold growth, which can start in just 24 hours. Calling a professional restoration company like ours immediately is the most important step you can take to protect your property and health. We are available 24/7 for this reason.
Step 4: Document Everything for Insurance
Before anything is moved (and only if it is safe to be in the area), use your phone to take extensive photos and videos of the standing water and all affected belongings. This visual evidence will be invaluable when you file your insurance claim. Documenting the initial state of the water in your basement is crucial.
Once you’ve addressed immediate safety and made the call for help, you can have peace of mind that experts are on the way. The team at Century Restoration & Construction is ready to respond to your call any time, day or night. Contact us immediately, and we will handle the entire restoration process, from water removal to full repairs.
