Facing unexpected property damage can be one of the most stressful experiences for a homeowner. Questions and uncertainties immediately begin to pile up. At Century Restoration and Construction, we believe in providing clarity and peace of mind from the very first call. We’ve gathered some of the most common questions we hear to give you the answers you need right away.

What Should I Do Immediately After Discovering Water Damage?
Your safety is the top priority. If there is significant water, turn off the electricity to the affected area at the breaker panel if it’s safe to do so. Avoid using household vacuums to remove water. Your next step should be to call a professional water restoration company St. Louis immediately to prevent further structural damage.

How Does the Fire Restoration Process Work?
Fire restoration is a multi-step process that goes beyond just repairing burnt materials. As a leading fire restoration company in St. Louis, our certified team handles everything from securing the property and assessing the damage to removing soot and smoke from all surfaces, neutralizing odors, and cleaning water damage caused by firefighting efforts.

Will You Work With My Insurance Company?
Absolutely. Navigating insurance claims can be complicated, and we’re here to make it easier for you. We meticulously document all damage and the restoration work required, providing your insurance provider with the detailed information they need. Our goal is to streamline the claims process so you can focus on getting your life back to normal.

How Do You Prevent Mold Growth After Water Damage?
Mold can begin to grow in as little as 24-48 hours in a damp environment. The key to prevention is rapid and thorough drying. As a trusted water restoration company St. Louis, we use advanced industrial-grade dehumidifiers and high-velocity air movers to remove moisture from deep within structures like walls and floors, eliminating the conditions for mold.
When disaster strikes, a fast, professional response is crucial to protecting your property and your peace of mind. We hope these answers help clarify the process. For any other questions or immediate assistance, learn how Century Restoration and Construction can help restore your property by exploring our services or giving our 24/7 emergency team a call.